It’s all about our dedicated customer service, reliable and free shipping, and liberal return policy. Shop with confidence and know that we guarantee every watch that you purchase! Quality Service Whether you are looking for that classic watch or a trendy timepiece, the selection we offer will satisfy every fashion savvy shopper. Launched with a fiery passion to provide quality watches, quality service and quality prices, Timepiece Trading has become synonymous with nothing less than top quality! Quality WatchesĪt Timepiece Trading we are committed to selling top-branded watches. “Whether Australians are accessing government services digitally, in person or over the phone, in the future I want Services Australia to deliver a similar experience to what Australians are used to when dealing with everyday services, such as banking and shopping.Timepiece Trading is a leading dealer of one of the finest collection of watches. Services Australia will be outcomes focused and will put in place the right structure needed to deliver that experience. “In those important moments when Australians reach out for government services they rightly expect a simple and seamless interaction. “The Prime Minister has made it a priority to ensure dealing with government is faster and easier for all Australians by putting them at the very centre of service delivery. “I am excited to make this announcement today, as Services Australia will bring in a new era in customer service, focused on the needs and expectations of all Australians dealing with government,” Robert said. Meanwhile for the government in Canberra it appears that in at least one major service line - welfare payments - compliance is a higher priority than service. Read more: Is Services Australia the last great hope for federal digital transformation?Ī big part of the NSW government’s well regarded service delivery reform ha been a focus on accurately measuring customer satisfaction - not just for the purpose of reporting nice-sounding statistics but with the genuine intention to make life easier for residents of the state. One stark contrast - how quickly ServiceNSW answers the phone compared to even the best of the many phone lines run by DHS - illustrates how significant the differences are between the two agencies, not just in terms of their current service delivery standards but also in their roles and the quantity and complexity of the legislation they have to administer. It’s a worthy aim but also a big challenge. “He brings a wealth of experience to the role, including an extensive understanding of Service NSW’s customer-centric design, as well as a strong background in successful delivery of customer-focused services,” said the minister. Hoffman, who was previously a deputy secretary in the Commonwealth Industry department, will spend the next six weeks devising a “comprehensive strategic plan” to turn the Morrison government’s words into deeds. New Services Australia Taskforce announced. This appears to be a short-term position that involves planning how the federal government can fulfil its big promises of better services. Now the federal Minister for Government Services Stuart Robert has snapped Hoffman up and asked him to produce a strategy for the “ambitious reform” of DHS, hoping to leverage his understanding of how service delivery is done in NSW. Both were high regarded and capable leaders, but it appeared there was only room for one. Hoffman was formerly secretary of the NSW Department of Finance, Services and Innovation but was left without a department to lead after DFSI became the Department of Customer Service in this year’s massive post-election public service restructure, and former customer service commissioner Glenn King was appointed as its secretary. Former New South Wales department head Martin Hoffman lost out in the state government’s recent machinery-of-government changes but is back working for the Commonwealth, planning the Department of Human Services’ transition into Services Australia.
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